NOTICE OF DATA BREACH, ONLINE RESERVATION SYSTEM ONLY

On January 19, 2022, Jupiter Dive Center learned of a data breach that included the names, addresses, emails, and credit card numbers of clients who had used the online reservation system. Jupiter Dive Center is working with the third-party online reservation company to determine the extent of the breach; however, we encourage clients to monitor their credit card charges and to report any misuse to the Federal Trade Commission (FTC) using http://identitytheft.gov/

Until we are able to guarantee the security of our customers, the online reservation system will continue to reserve a charter spot but will not collect credit card information. Instead, retail staff will contact customers to complete the reservation by phone within 24 hours.

What You Can Do

In addition to monitoring your credit card statements, the FTC recommends that you place a free fraud alert on your credit file. A fraud alert tells creditors to contact you before they open any new accounts or change your existing accounts. Contact any one of the three major credit bureaus. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts. The initial fraud alert stays on your credit report for one year. You can renew it after one year.

Equifax: http://www.equifax.com/personal/credit-report-services/ or 1-800-685-1111

Experian: http://www.experian.com/help/ or 1-888-397-3742

TransUnion: http://www.transunion.com/credit-help or 1-888-909-8872

Ask each credit bureau to send you a free credit report after it places a fraud alert on your file. Review your credit reports for accounts and inquiries you don’t recognize. These can be signs of identity theft. If your personal information has been misused, visit the FTC’s site at IdentityTheft.gov to report the identity theft and get recovery steps. Even if you do not find any suspicious activity on your initial credit reports, the FTC recommends that you check your credit reports periodically so you can spot problems and address them quickly.

You may also want to consider placing a free credit freeze. A credit freeze means potential creditors cannot get your credit report. That makes it less likely that an identity thief can open new accounts in your name. To place a freeze, contact each of the major credit bureaus at the links or phone numbers above. A freeze remains in place until you ask the credit bureau to temporarily lift it or remove it.

We have attached information from the FTC’s website, IdentityTheft.gov/databreach, about steps you can take to help protect yourself from identity theft. The steps are based on the types of information exposed in this breach.

Jupiter Dive Center will update the website as further information is available.